A helpful answer. The right person. The full context.
Use the AI website widget to answer support questions, collect new leads and route conversations to the right employee. Keep the request connected to the customer behind it.
The website widget collects the visitor's request.
02
Answer or capture
Offer a relevant answer and gather the details needed for follow-up.
03
Hand over to the owner
Route the conversation with its context to the right employee.
One shared company record✓
Example workflow, configured around your business.
LESS FRICTION IN THE DAILY WORK
What customer support does for your team.
Visitors do not know which inbox or employee they need. A useful first response should help them move forward and give your team enough context to take over.
01
Answer common questions
Help visitors using the business information you make available to the widget.
02
Collect useful leads
Capture the person's details and what they need before handing the conversation over.
03
Route to your team
Direct sales enquiries and support questions to the appropriate employee.
HOW IT CONNECTS
Help a visitor, then hand over a question that needs a person.
Fewer lost enquiries and less asking customers to explain the same thing twice.
Yes. Routing to the right employee is a core part of the journey. Set up the team ownership and business information around the support you actually provide.
One shared company record